Crowne Plaza Newark Airport Review

review

My Crowne Plaza Newark Airport review hotel is very clean, the beds are very comfortable, there’s a fridge and free wifi. There’s a coffee shop open 24 hrs and even a restaurant in the building (which is a big deal around the EWR hotels, where it’s difficult to get around without driving somewhere).

Hotel was acceptable by upscale-hotel standards. Chair at the desk didn’t work right. Air-conditioning blows right at the desk — not comfortable when I was working. Free wi-fi didn’t work. $15 parking charge — not good. The hotel staff, while not exactly rude, aren’t particularly friendly or helpful. And they really don’t explain anything, which is problematic with the parking as at least two guests (me and the poor guy who got trapped trying to get out of the lot) were never told that you have to get your ticket stamped before the gate will open.

The shuttle from the airport doesn’t seem to run on time (to be fair, though, this seems to be a problem with most of the hotels around EWR — they just don’t have enough shuttles) so we waited a lot the three times we used it. So, all in all, probably not a hotel we’ll use again, despite being really clean and comfortable. I guess service trumps comfort.

Hotel was difficult to locate. Once there you find the restaurant has VERY limited selections, apparently is out of most condiments (according to our waiter) and the bar does not serve beer. They are no restaurants nearby so you either bring food with you or suffer in their inept restaurant with what the may or may not have available.

Crowne Plaza Newark Airport is located right off Spring Street in Elizabeth, New Jersey. Which is just 11 miles from the Statue of Liberty. Crowne Plaza Newark welcomes the weary traveler to rest in comfort and style . Besides a big cozy bed inviting anyone jet-lagged and just off a flight, each room will have an even more inviting 42 inch flat screen television.

Crowne Plaza Newark Airport Address

901 Spring St, Elizabeth, NJ, 07201, United States of America, 800-491-6126

Crown Plaza Newark Photos

Main amenities

  • Free WiFi
  • 260 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Internet in the lobby
  • Free airport shuttle
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

For families

  • Refrigerator
  • Premium TV channels
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Heart of Elizabeth
  • Kean University (33-minute walk)
  • Prudential Center (4.4 mi / 7.1 km)
  • Newark Public Library (5 mi / 8.1 km)
  • Newark Museum (5.3 mi / 8.5 km)
  • Red Bull Arena (5.7 mi / 9.2 km)

Key facts

Hotel size

  • This hotel has 260 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out
 Required at check in
  • Credit card or cash deposit required
  • Government-issued photo ID required
  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Self parking * 15 dollar fee ouch !

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms – 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) – 3630
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Crowne Plaza Newark Airport’s small print

Optional extras

Self parking costs USD 15 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

High-speed Internet access (wired) is available in public areas for USD 10 per night (rates may vary)

This airport caters to both business and pleasure. There is an on site chapel and reception are services available for the turtle doves ready to tie the knot New Jersey style. As well as private meeting space for those who are staying for work.

Talk about location. This hotel could be not closest to some of the best things that New York City has to offer. Just located about 15 miles away from the city. The Newark Museum is 5 miles away if you are a history buff.

The Newark Liberty International Airport, for those of with multiple business engagements, is just under a mile away. Near and far, there are plenty of strip malls to fulfill any shopper’s needs. Plus, with lady liberty only 11 miles away, if you have the time, she will be calling.

If you are getting married here in Newark, then perhaps you two darling lovebirds should take a trip to downtown New York City. Why you ask? To pick up so divine wedding bling at Tiffany’s of course!

After reviewing quite a few guest comments. There were a few things that guest seemed to be very contrite about. Many guest felt that the common areas, such as the pool area, the lounge, and the coffee bar were kept dirty and not properly maintained by hotel staff .

Which leads into another very common complaint by several guests, many felt that the hotel itself was very under-staffed during their visit.

Sadly, the highest number of guest were very unhappy about the front desk customer service, Many claimed that staff at the concierge desk were rude.
Pros and cons weighed, the Crowne Plaza Newark Airport seems to have an overall hotel score of 70% . Now, it may not be a 100% that is for sure. However, I imagine, for its price and location it beats sleeping on an airport floor I would stay there again

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